FAQs

How can I be sure your payment system is secure?

Image to painting uses the trusted online payments provider PayPal to ensure there are no hiccups when making payments. PayPal uses very strong 128bit encryption to protect your data and make sure the money comes directly to us allowing your painting to be dispatched shortly after we receive it.

 

How long does it take for the painting to arrive?

Image to Painting uses first class artists and couriers to deliver your cherished picture as soon as possible. Due to the time required to make your digital image into a quality painting you should allow 14-21 days from payment for your picture to arrive. Once it is shipped we will provide you with a tracking number so you can see the progress of your painting to the door.

 

What do I do if I have any special requests?

Image to Painting has dealt with a great range of subjects, damage and alterations to paintings in the past. Our artists can sometimes do great work with your cherished older images as long as the pictures provide enough information to make the subjects seem lifelike. We cannot make promises without seeing the image but are happy to show the picture in question to our artists to see if it can be enhanced, altered or rescued. Please contact us at [email protected] for a free consultation.

Do paintings come with a frame attached?

Image to Painting offers a range of affordable frames to wrap your cherished painting, if you would rather have that done locally you can have the picture shipped ‘naked’. However our framing prices are very attractive.

 

Do paintings come ready to hang?

Our paintings framed or otherwise are ready to hang. Simply unpack and hook up!

 

Are the paintings painted by hand?

Image to Painting employs a team of artists to paint your picture to our exacting standards. The canvas is untouched by a machine.

 

Are the paintings painted with oil paint?

Image to Painting produces high quality realist oil paintings as a special request we can create paintings in various styles and some other methods. If you have something particular in mind please send us an email at [email protected]

 

What frames are available?

Frame Choice